Frequently Asked Questions
1) Can I customize a frame?
All the products on our website are customisable. Elements such as size, color, names, and more can be customized.
2) How can I customize a frame?
When you select a product you will get a form to fill in your details there! You can add names, dates, color, size, etc. You can also add any reference images as attachments.
3) If I have any queries regarding your product, can I speak/chat with an expert?
Sure! WhatsApp us!
4) Can you write a personalized message with the frame?
Yes, we can! Mention it in your form.
5) How do I pay?
You can pay online!, We do not provide C.O.D as it specially crafted for you
6) What are the shipping charges?
All our products are including shipping charges
7) Do you ship worldwide?
Yes, we do ship internationally. Shipping charges will be the same as actual cost.
8) How many days do you usually take to deliver?
We usually ship in 30 days. Once we ship you will get a tracking number and details on SMS and Email
9) How do I get to know if my order is placed or not?
Every time you order on Knot your type you will receive a confirmation on your registered email address
10) Can I track my order?
Yes you will receive a tracking id on your registered mobile number once the product is shipped
11) Can I modify my order?
Yes, you can modify it only till 24Hrs after placing your order.
12) Can I change my shipping address?
Yes, you can kindly notify same on Email with Order Id. The address cannot be changed once the product is dispatched
13) Do you take bulk orders?
Yes we do, Email us @ info@knotyourtype.in
